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Law360, Chicago (December 24, 2015, 8:38 PM ET) — In the new year, resolve to bring in new business and hold on to what you’ve got by refreshing your client service skills. Here’s what general counsels say it takes to make them happy.

Devour Public Filings

Every company has their own goals, directives, risks and preferences. If you want to impress potential clients, research them and demonstrate that you understand them. The easiest way to do that is to read their latest U.S. Securities and Exchange Commission reports.

Once you’ve done that, you no longer…

Source: Law360